Contact Us

If you have a query, the Jumia customer service team is always happy to help. Please take a look at our FAQ section, for both customers and merchants, since your question may have already been answered.

If you cannot find the answer to your question within our FAQs, please write to us at Contact Us or call our customer service line 0323 001 380 and a Jumia Payments representative will assist you. Telephone line is open daily from 9 AM to 6 PM.